My focus is on using natural language processing and machine learning to analyse data and convert it into actionable information, so that people can make better choices affecting their learning, their lives, and their environments. I am interested in educational technology, data analysis tools and algorithms, and novel interfaces such as virtual agents that allow people without specialist training to achieve complex goals.

Much of my previous work involved creating tutorial dialogue systems which use natural language interaction to support learning. Recent projects looked at how personal digital data from social media can be repackaged to tell stories; and how smart technology can help people communicate better with healthcare providers and find ways to use less gas and electricity in their homes.

I am a member of the Institute for Language, Cognition and Computation and the Human Communication Research Centre.

Member of Institute for Language, Cognition and Computation
Research Interests
Natural language interaction to support learning and behaviour change