His research focused on how clinicians operationalize ethical precepts in the care of seriously ill patients. He worked at the interface of communication skills training, medical ethics, and palliative care in an effort to improve clinicians’ skills. His most recent research focused on teaching palliative care communication skills to clinicians using both face-to-face courses and new technologies and understanding the impact of these educational interventions. He worked with junior investigators to better understand the impact of primary palliative care interventions in oncology and cardiology. He was also interested in studying health system wide interventions to improve seriously ill patients’ and families’ experiences. He taught medical students, residents, and fellows from multiple disciplines on doctor-patient communication, medical ethics, and palliative care.