His research deals with the changing organisation and management of healthcare systems, and public services more broadly.

His primary interest is to understand how new organisational forms and processes interact with institutionalised professional practices, cultures and identitites; and how such institutional influences can both stimulate or stymie reform. He is interested in the application of social theory to different social, cultural and organisational contexts, as a means of both explaining social phenomena and extending theoretical rigour. The conceptual and theoretical foundations of hiswork involves making connections between medical and organisational sociology, sociology of the professions and public services management. He specialises in the use of ethnographic and mixed method research techniques.