High Tech/High Touch

Using the three presences (teacher presence, cognitive presence, and social presence) of the community of inquiry framework as a guide to humanize the online environment, this chapter highlights strategies and tools that authentically engage graduate students to think, collaborate, and learn in a collaborative online environment. The authors discuss their journeys to teaching online from an in-person format. This chapter will give readers (faculty, instructors, and instructional designers) insight and ideas that will elevate their online teaching and improve student success through intentional engagement.