State of the Art on Relevant Research Areas Connected to Complexity Management

The article is focus on describing the connected or associated concepts and disciplines for managing complexity. The approach will follow: (1) the holistic perspective; (2) the specific approach of complexity management (service-related); (3) the special (nonservice-oriented) research areas of complexity management; (4) characteristics of complexity in outsourcing projects. In the final chapter, relevant conclusions related to the state of the art will be made. The aim of the article is to emphasize the necessity of viewing complexity management as a new organizational challenge and initiatives. The main finding of the research consists of the identification of different knowledge sources related to complexity management connected disciplines that have to be considered by managers in order to define successful strategy, methodologies and processes.