It Takes a Village: A Case for Including Extended Family Members in the Joint Oversight of Family-based Privacy and Security for Mobile Smartphones
arxiv(2023)
摘要
We conducted a user study with 19 parent-teen dyads to understand the
perceived benefits and drawbacks of using a mobile app that allows them to
co-manage mobile privacy, safety, and security within their families. While the
primary goal of the study was to understand the use case as it pertained to
parents and teens, an emerging finding from our study was that participants
found value in extending app use to other family members (siblings, cousins,
and grandparents). Participants felt that it would help bring the necessary
expertise into their immediate family network and help protect the older adults
and children of the family from privacy and security risks. However,
participants expressed that co-monitoring by extended family members might
cause tensions in their families, creating interpersonal conflicts. To
alleviate these concerns, participants suggested more control over the privacy
features to facilitate sharing their installed apps with only trusted family
members.
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