Digitalne Veštine U Funkciji Održivog Turizma Srbije

Ecologica(2022)

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摘要
: Tourism has experienced exponential growth in traffic in the last twenty years, which has dramatically emphasized the adverse effects of this industry on the environment. Through the increase in the number of visitors, the impact is transferred to the expansion of traffic and necessary infrastructure, construction of facilities and urbanization, which consequently affects climate change, endangering plant and animal species, and water and air pollution. With an aim to prevent further deprivation of natural and tourist resources, it is necessary to invest a systematic and continuous effort, and one of the possibilities is the use of digital technology in tourism. There are numerous examples of the use of technology in tourism, which became especially important during the Covid crisis when the need for contactless possibilities of communication, payment and similar. The most important digital concepts applicable in tourism are computer simulation modelling, electronic destination management systems, environmental management information systems, GPS, wireless and mobile technology, virtual tourism and gamification. However, it should be borne in mind that the successful implementation of digital solutions requires an appropriate level of digital skills of stakeholders. This paper aims to determine the level of digital skills of the able-bodied population engaged in the provision of services based on microdata of the Republic Statistical Office of RS to determine whether there is a sufficient level of skills for digital technologies in tourism in Serbia.
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