Trapping Paper Checklists into Screens: How to Free the Resilience Capability of Digital Checklists for Emergency and Abnormal Situations

Aviation digital non-normal checklists neither solve the problematic nature of procedures as organisational control mechanisms nor capitalise on the benefits of the technology. To create resilient operational systems, it is necessary to shift towards seeing abnormal and emergency checklists as resources for the activity: A piece of information that helps pilots assess the severity of the problem, diagnose the cause and plan, and implement a proper response when needed if needed. Fragmented checklists, integrating different resources in just one place, and Decision Support System technology are mechanisms to enhance the potential of the digital quick reference handbook.