Quality Improvement in Healthcare: Personality Type and Mindfulness As Determinants

Received: January 27, 2017 Revised: April 21, 2017 Accepted: July 04, 2017 Abstract: Background: The emphasis on “quality” in the design of a management system for an organization was originally introduced through the work of W. Edwards Deming [1] who initially developed his QI principles to help the Toyota Motor Company increase their sales by improving the quality of their product. However, he also saw that these ideas could be applied to management of other types of organizations, such as health care organizations.