Interview Bot for Improving Human Resource Management
2021 International Conference on ICT for Smart Society (ICISS)(2021)
Abstract
This study aims to explore the feasibility of implementing a chatbot for an interview process. The development of chatbots evolved rapidly to efficiently collect information in numerous fields, including customer service, health care, and etc. However, there was limited discussion of how chatbots are used to conduct an interview process autonomously. A human-driven interview also has some major li...
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Key words
Customer services,Medical services,Machine learning,Chatbots,Interviews,Human resource management
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