You Haven't Heard a Word I Said: Getting Managers to Listen
IEEE transactions on professional communication(1994)
摘要
As we approach the year 2000, corporate America is focused on improving communications; yet most of the effort is directed toward improving writing and speaking. This paper describes training to encourage and improve better listening skills and attitudes. Workshops to improve interpersonal communications, negotiation, and supervisory skills have been offered to employees for a number of years. The...
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关键词
Management training,Writing,Nominations and elections,TV,Companies,Environmental management,Auditory system,Joining processes,Psychology,Filters
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