医院药房药学服务纠纷与解决措施探索
Strait Pharmaceutical Journal(2009)
Abstract
随着社会的进步,民众对健康的需求及维权意识的提高,医疗纠纷的发生率呈上升趋势。门诊药房是医院对外交流与服务的窗口,工作中稍有不慎,就可能引发医疗纠纷。本文对门诊药房出现的医疗纠纷进行分析,并提出防范措施。
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