I have extensive experience in the design of ethnographic, remote testing, and in-house/laboratory studies and in designing and using survey questionnaires, think aloud, focus groups and interviews. I am experienced in quantitative data analysis using different multivariate data analysis techniques such as factor analysis, multiple linear and non-linear regression analysis and clustering. I have extensive experience of undertaking quantitative data analysis using the IBM SPSS statistics software (and its syntax), and R software. I am also particularly expert in predictive statistics such as bootstrap and Monte Carlo techniques.