Research interests
Service innovation; ecosystem leadership; digital innovation and co-working spaces; platform ecosystems for self-care; AI and healthcare innovation for personalised medicine; FinTech and disruptive innovation in banking; mobile platforms for financial inclusion and clean energy; IT and globalisation; knowledge exchange in cross-cultural and multidisciplinary teams.
Michael draws primarily on practice-based theories for understanding digital innovation and transformation. He has also developed rhetorical strategies for understanding IT diffusion, and deploys longitudinal case study research using interpretive and mixed-methods approaches.