基本信息
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Career Trajectory
Bio
I aM currently Professor of Marketing at University of Hull Business School (HUBS). Prior to joining HUBS, Chanaka held faculty positions at University of Loughborough, DeMontfort University and University of Moratuwa, Sri Lanka. I am a former Cambridge Commonwealth Scholar who has also been a consultant and adviser to governments and has worked with a number of public and private organisations.
In my research, I investigate relevant and interesting problems that potentially develop impactful findings for both academia and the practitioners. Current research interests are in investigating customer relationships, with interest in the virtual service marketplaces and in particularly “autonomous” technologies influence the way we do things. I explore how organisations use technology in attracting, developing and maintaining customer relationships; how consumers evaluate services, the influence of social media and word of mouth on consumer decision making in the consumption of services, among others.
Research Interests
Papers共 90 篇Author StatisticsCo-AuthorSimilar Experts
By YearBy Citation主题筛选期刊级别筛选合作者筛选合作机构筛选
时间
引用量
主题
期刊级别
合作者
合作机构
Journal of business research (2024): 114587-114587
Journal of marketing analytics (2023)
Management & sustainability (2023)
The Palgrave Handbook of Interactive Marketingpp.547-570, (2023)
JOURNAL OF BUSINESS RESEARCH (2023): 114186-114186
SAGE Publications Ltd eBookspp.136-158, (2022)
The Emerald Handbook of Multi-Stakeholder Communicationpp.467-499, (2022)
International journal of retail & distribution managementno. 2 (2022): 149-169
TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE (2022): 121252
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Author Statistics
#Papers: 90
#Citation: 3914
H-Index: 28
G-Index: 62
Sociability: 5
Diversity: 2
Activity: 11
Co-Author
Co-Institution
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- 合作者
- 学生
- 导师
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