Institute for Health Services Research, School of Public Health, University of Minnesota, Research Assistant 1991-1996
Northwest Network (Veterans Integrated Service Network 20) Research Analyst 1996-1999
Northwest Center for Outcomes Research in Older Adults, VA Puget Sound Health Care System, Seattle, WA Investigator 1996-2007
Department of Health Services, School of Public Health and Community Medicine, University of Washington Seattle, WA Acting Assistant Professor 1997-1998
Department of Biobehavioral Nursing Health Systems, School of Nursing, University of Washington Seattle, WA Adjunct Assistant Professor 1998-2004
Department of Health Services, School of Public Health and Community Medicine, University of Washington Seattle, WA Assistant Professor 1998-2004
Department of Biobehavioral Nursing and Health Systems, School of Nursing, University of Washington Seattle, WA Adjunct Associate Professor 2004-2006
Department of Health Services, School of Public Health and Community Medicine, University of Washington Seattle, WA Associate Professor 2004-2006
Faculty of Nursing, University of Alberta, Edmonton, AB, Canada Associate Professor 2006-2009
Faculty of Nursing, University of Alberta, Edmonton, AB, Canada Professor 2009-2010
Department of Family Medicine, Faculty of Medicine and Dentistry, University of Alberta, Edmonton, AB, Canada Adjunct Professor 2009-2010
Faculty of Nursing, University of Alberta, Edmonton, AB, Canada Adjunct Professor 2010-2013
VA Inpatient Evaluation Center, Office of Quality and Safety, Veterans Health Administration, Department of Veterans Affairs, VA Ann Arbor Healthcare System, Ann Arbor, MI Deputy Chief 2010-2011
VA Inpatient Evaluation Center, Office of Quality and Safety, Veterans Health Administration, Department of Veterans Affairs, VA Ann Arbor Healthcare System, Ann Arbor, MI Acting Chief, July to December 2011
VA Center for Clinical Management Research, VA Ann Arbor Healthcare System, Ann Arbor, MI Research Scientist 2010-present
Division of Nursing Business and Health Systems, School of Nursing, University of Michigan, Ann Arbor, MI Professor 2012-2015
Department of Learning Health Sciences, University of Michigan Medical School, Ann Arbor, MI Professor 2015-2021
Department of Learning Health Sciences, University of Michigan Medical School, Ann Arbor, MI Founding Director, 2016-2019
University of Malaya, Kuala Lumpur, Malaysia Visiting Professor 2019-2021
Sinclair School of Nursing University of Missouri Professor 2021-present
Department of Family and Community Medicine，School of Medicine University of Missouri Professor 2021-present