In 2018 and 2019, Dr. Pardo was named a Top 100 Influencers in Digital Government globally. She is a recipient of Government Technology Magazine’s Top 25 Doers, Drivers, and Dreamers Award which recognizes individuals throughout the U.S. who exemplify transformative use of technology to improve the way government does business and serves its citizens. Dr Pardo is a recipient of the Digital Government Society’s Distinguished Service Award, the University at Albany’s Distinguished Alumni Award, the University at Albany’s Excellence in Teaching Award, and the Rockefeller College Distinguished Service Award. She holds a Ph.D. in Information Science from the University at Albany, SUNY.