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北京"三甲"综合医院"当日二次就诊"流程现状及优化策略

CHEN Ziyue, GAO Yukun, HU Yuqi, ZHENG Shan, LIU Cheng,QIU Yitong,JIA Caicai

Health Vocational Education（2023）

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Abstract
高效、规范、明确的"当日二次就诊"流程有利于规范诊疗行为、提升诊疗效率、构建和谐医患关系.本次调查分析北京"三甲"综合医院现行的"当日二次就诊"流程及患者和医护人员满意情况,并从优化流程、宣传路径和政策配合三方面提出可行性建议,推进"当日二次就诊"流程的规范化和普及化.
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