User-Centered Design for Promoting Patient Engagement in Chronic Diseases Management: the Development of CONCERTO.
PubMed(2020)
摘要
Multimorbidity increases care needs among people with chronic diseases. In order to support communication between patients, their informal caregivers and their healthcare teams, we developed CONCERTO+, a patient portal for chronic disease management in primary care. A user-centered design comprising 3 iterations with patients and informal caregivers was performed. Clinicians were also invited to provide feedback on the feasibility of the solution. Several improvements were brought to CONCERTO+, and it is now ready to be implemented in real-life setting.
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关键词
Patient portal,Chronic disease management,User-centered design
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