Practices, Challenges, and Opportunities When Inferring Requirements From Regulations in the FinTech Sector - An Industrial Study
arxiv(2024)
摘要
[Context and motivation]: Understanding and interpreting regulatory norms and
inferring software requirements from them is a critical step towards regulatory
compliance, a matter of significant importance in various industrial sectors.
[Question/ problem]: However, interpreting regulations still largely depends on
individual legal expertise and experience within the respective domain, with
little to no systematic methodologies and supportive tools to guide this
practice. In fact, research in this area is too often detached from
practitioners' experiences, rendering the proposed solutions not transferable
to industrial practice. As we argue, one reason is that we still lack a
profound understanding of industry- and domain-specific practices and
challenges. [Principal ideas/ results]: We aim to close this gap and provide
such an investigation at the example of the banking and insurance domain. We
conduct an industrial multi-case study as part of a long-term academia-industry
collaboration with a medium-sized software development and renovation company.
We explore contemporary industrial practices and challenges when inferring
requirements from regulations to support more problem-driven research. Our
study investigates the complexities of requirement engineering in regulatory
contexts, pinpointing various issues and discussing them in detail. We
highlight the gathered insights and the practical challenges encountered and
suggest avenues for future research. [Contribution]: Our contribution is a
comprehensive case study focused on the FinTech domain, offering a detailed
understanding of the specific needs within this sector. We have identified key
practices for managing regulatory requirements in software development, and
have pinpointed several challenges. We conclude by offering a set of
recommendations for future problem-driven research directions.
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