No General Code of Ethics for All: Ethical Considerations in Human-bot Psycho-counseling
arxiv(2024)
摘要
The pervasive use of AI applications is increasingly influencing our everyday
decisions. However, the ethical challenges associated with AI transcend
conventional ethics and single-discipline approaches. In this paper, we propose
aspirational ethical principles specifically tailored for human-bot
psycho-counseling during an era when AI-powered mental health services are
continually emerging. We examined the responses generated by EVA2.0, GPT-3.5,
and GPT-4.0 in the context of psycho-counseling and mental health inquiries.
Our analysis focused on standard psycho-counseling ethical codes (respect for
autonomy, non-maleficence, beneficence, justice, and responsibility) as well as
crisis intervention strategies (risk assessment, involvement of emergency
services, and referral to human professionals). The results indicate that
although there has been progress in adhering to regular ethical codes as large
language models (LLMs) evolve, the models' capabilities in handling crisis
situations need further improvement. Additionally, we assessed the linguistic
quality of the generated responses and found that misleading responses are
still produced by the models. Furthermore, the ability of LLMs to encourage
individuals to introspect in the psycho-counseling setting remains
underdeveloped.
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