On Chatbots for Visual Exploratory Data Analysis.

Analyzing data and creating effective visualizations often requires extensive domain expertise. For users with less experience, it can be difficult to know how to get started with exploratory data analysis (EDA) and how to approach the code. Chatbots can reduce the gap between analysis outcomes and user expectations by leveraging multi-turn conversations to provide a more natural interface between the user and computer-agent. To inform the design of future visual EDA chatbots, we conduct a survey and interview study with ten potential users. Our results suggest that users want a visual EDA chatbot that can make exploratory data analysis easier, while also augmenting their knowledge of visualization and analysis techniques. Between the initial survey and post-interview questionnaire, we saw increased optimism overall for the usefulness and anticipated analytic ease of visual EDA chatbots. Based on these results, we identify four key design guidelines: future visual EDA chatbots should (1) understand the user’s data and intent, (2) respond with useful visualizations, (3) leverage the history of the visualizations and data, and (4) produce verifiable and shareable analysis processes.