The DSA Transparency Database: Auditing Self-reported Moderation Actions by Social Media
CoRR(2023)
摘要
Since September 2023, the Digital Services Act (DSA) obliges large online
platforms to submit detailed data on each moderation action they take within
the European Union (EU) to the DSA Transparency Database. From its inception,
this centralized database has sparked scholarly interest as an unprecedented
and potentially unique trove of data on real-world online moderation. Here, we
thoroughly analyze all 353.12M records submitted by the eight largest social
media platforms in the EU during the first 100 days of the database.
Specifically, we conduct a platform-wise comparative study of their: volume of
moderation actions, grounds for decision, types of applied restrictions, types
of moderated content, timeliness in undertaking and submitting moderation
actions, and use of automation. Furthermore, we systematically cross-check the
contents of the database with the platforms' own transparency reports. Our
analyses reveal that (i) the platforms adhered only in part to the philosophy
and structure of the database, (ii) the structure of the database is partially
inadequate for the platforms' reporting needs, (iii) the platforms exhibited
substantial differences in their moderation actions, (iv) a remarkable fraction
of the database data is inconsistent, (v) the platform X (formerly Twitter)
presents the most inconsistencies. Our findings have far-reaching implications
for policymakers and scholars across diverse disciplines. They offer guidance
for future regulations that cater to the reporting needs of online platforms in
general, but also highlight opportunities to improve and refine the database
itself.
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