Multi-criteria selection of standards for system analyst activities in organizations

Miomir Rakic,Miodrag Zizovic, Boza Miljkovic,Angelina Njegus,Malisa R. Zizovic, Igor Dordevic

Facta Universitatis(2023)

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摘要
The paper defines the methodology for the selection of standards and tools that system analysts use for the purposes of analyzing the computer infrastructure of organizations. The goal of system analyst analysis is primarily to increase: the speed of processing information, the efficiency of data processing and data exchange. A large number of standards and tools complicates an adequate choice, and on the other hand system analysts are not the only ones who influence the choice. In the analysis of the choice of standards and tools, in the second chapter an algorithm for determining the weight coefficients for the criteria selected by the company and the ranking of the standards for selection is presented through an example. In order to choose the best standard, the choice was made between four standards described in the third chapter. The chapter defines the criteria that cover IT activities for the selection of standards according to selected criteria and defined weight coefficients in the observed company. Finally, on the assumption that the company together with the analyst chose "k" criteria, where the methodology (LBWA) for the selection of weight coefficients for the criteria was proposed, a new model for calculating the ranking of standards was presented, i.e. the choice of the best. The conclusion of the paper is that the presented procedure for choosing standards is not complicated, that it is very successful, and that in this way the proposals were more easily accepted and implemented in the fastest way.
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关键词
Standard,Recording processes,Analyzing processes,LBWA method,Multi-criteria analysis,BPMN,IDEF0,IDEF3,DFD
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