Configuration Approach of User Requirements for Analytical Applications - Challenges, State of the Art and Evaluation.

The integration of process orientation and the use of analytical applications to provide process-related analytical information in operational process activities (e.g., Operational BI) has become increasingly widespread. But at the same time, the insufficient involvement of analytical end users with their process context and the resulting unclear requirements/expected analytical software functions are still one of the main reasons for analytical project failure. This paper is based on a previous conference publication [26] and extends the detailed presentation of failure causes as well as shows the shortcomings of existing approaches, tools and models (1. BPMN process model extensions, 2. Configurators in analytical applications, 3. Models used in analytical development projects) for the documentation/conceptual configuration of analytical requirements. In addition, this paper presents the evaluation results of a process-oriented and service-based configuration approach for analytical applications, whose practicability, usefulness and acceptance were evaluated in expert reviews and were tested in a Population Forecast scenario.