A PCA-based fuzzy tensor evaluation model for multiple-criteria group decision making

Multiple-criteria group decision-making (MCGDM) problems mainly consist of multiple factors and multiple Decision Makers (DMs) or Users, for which dimension extension is necessary when considering all the entries of DMs together. Tensor, a generalized form of a matrix, displays a multi-way array item, which is the most suitable and practical way to represent high-dimensional data without losing any information. In this paper, we first reduce the dimension through Principal Component Analysis (PCA), which helps consider the most-informative criteria. Then, we reintroduced the tensor as a fuzzy-form tensor for the MCGDM problem because of user information uncertainty. We choose Interval-valued Neutrosophic Fuzzy numbers (IVNFNs) as the basis for the tensor form because of their ability to distinguish between truth, indeterminacy, and falsity in the data. Lastly, a Generalized Interval-valued Neutrosophic Fuzzy Weighted Geometric (GIVNFWG) operator is defined. Moreover, a generalized framework for fuzzy-form tensors for high-dimensional MCGDM problems is proposed. The feasibility and efficiency of this proposed process is illustrated for a real-world MCGDM problem of ranking the most efficient Third Party Reverse Logistics Partners (3PRLPs), i.e., recycled fiber-based paper mills for the packaging industry. The obtained results are according to the experts and are validated using sensitivity analysis. This analysis facilitates in assessing the impact on the overall ranking performance of 3PRLPs by considering various combinations of environment and technological sub-criteria.