Learning in a hybrid synchronous mode: experiences and views of university students

This paper reports the results of an empirical study on students' experiences and views of hybrid synchronous learning based on its institution-wide implementation in a university in Hong Kong. Data were collected from a questionnaire survey with 2,752 participants and a focus group discussion with 21 participants. The results reveal the students' positive feedback on this learning mode such as enhancing motivation, willingness to ask questions, having a suitable environment to attend online lessons and understanding course contents. The positive views also cover instructors' teaching in terms of paying attention to students, time management, teaching progress, maintaining student engagement, handling technical matters, as well as administration of assignments and assessments. However, issues and challenges were also found, such as students' interactions with classmates and their relationships with them. The results provide relevant information for education institutions to design and offer effective hybrid synchronous education for students.