Pay Less, Spend More: Consumers' Mental Accounting For Discounted Gift Cards

ACR North American Advances(2020)

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摘要
Building upon mental accounting, we introduce discounted gift cards (DGCs) to the pricing and promotion literature. In an experiment and field study, DGCs elicited higher spending and reduced subjective costs of consumers using it at the check-out. We explain these findings based on payment depreciation (Gourville & Soman, 1998).
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关键词
mental accounting,cards,consumers,pay
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