Testing challenges for NLP-intensive bots

Jordi Cabot,Loli Burgueño,Robert Clarisó,Gwendal Daniel,Jorge Perianez-Pascual,Roberto Rodriguez-Echeverria

2021 IEEE/ACM Third International Workshop on Bots in Software Engineering (BotSE)（2021）

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摘要

The popularity of bots is on the rise, with many bots able to interact with users via a chat or voice interface thanks to the embedding of a Natural Language Processing (NLP) component. Still, companies often express concerns about the quality of such bots, as their malfunctioning could have a severe impact on the company revenue or image. Unfortunately, the field of testing NLP-intensive bots is ...

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关键词

Software testing,Bot (Internet),Conferences,Companies,Natural language processing,Research initiatives,Software engineering

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