The Impact of Human Resource Management (HRM) Practices on Graduate Volunteer Performance: A Case Study of Microfinance Institutions in Cameroon

With the present expansion of the global market and\r\nits related factors, most organizations are faced with the challenge of\r\nensuring their business processes are efficient and well performing. The implication of this expansion is that managers\r\nwill have to recruit highly skilled personnel to bridge the gap caused by this\r\nglobalization by investing more human resources to strategically put the\r\norganization in a competitive lead. This study is aimed at analyzing the impact\r\nof HRM practices on graduate volunteer performance, a case study of\r\nMicrofinance institutions in Cameroon. This study presents an overview of how\r\nthe said HRM practices (performance appraisal, training \u0026 development and motivation \u0026 compensation) could\r\nimprove or have an impact on the performance of graduate volunteers in an\r\norganization, in order for them to eventually achieve their goals and\r\nobjectives as graduate volunteers while conveying beneficial outcome for both\r\nvolunteers and the organization thereby enhancing performance. We used a\r\nclosed-ended questionnaire for our data collection and IBM SPSS 25.0 was used\r\nfor the analysis. A total of 240 questionnaires were used for the analysis. The\r\nresults revealed that motivation \u0026\r\ncompensation have a greater impact on graduate volunteer performance with a significant\r\nbeta (β) coefficient of 0.388. The\r\nanalysis also revealed that all variables\r\nin the model are significantly moderated positively. Further analysis shows that the independent variables (performance\r\nappraisal, training \u0026 development and motivation \u0026 compensation) are significant predictors of the dependent variable\r\n(graduate volunteer performance). This research work adds to the already\r\nexisting literature in human resource management studies and can be used as a\r\nframework for evaluating the performance of employees, volunteers and the company in the long term and also help\r\norganizations to select and implement appropriate HRM practices to enable\r\ngraduate volunteers to achieve their\r\nobjectives. Future research may involve extending the scope of the study and\r\nalso increasing the number of variables under the human resource management\r\npractices.