Sleeping with the Enemy: Does Depletion Cause Fatigue with Cybersecurity?

international conference on human-computer interaction(2020)

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摘要
Cybersecurity training and awareness programs can act to exacerbate rather than improve the cybersecurity threat posed by naïve and non-malicious actions of employees [1, 2]. Employees report being unable to keep up with cybersecurity demands while also managing their core workload [1]. Cyber Fatigue is a weariness, aversion, or lack of motivation regarding cybersecurity [3]. It manifests due to overexposure to cybersecurity and a lack of available cognitive or workplace resources to cope with its demands. The current study examined the effect of non-attitudinal fatigue, which results from repetitive cybersecurity actions, on password-creation behaviour. Data collection involved an online experimental task and a set of standardised and adapted psychometric measures. Based on previous research [4, 5], cyber fatigue was induced in the two experimental conditions using a CAPTCHA task. The study was completed by 187 (97 male, 90 female) employed adult participants. However, we found no significant relationship between depletion and password creation behaviours. Our findings have important practical implications for interventions and provides insight for training aimed at improving employee behaviour.
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关键词
Cyber fatigue,Cybersecurity,Information security,Fatigue,Employee behaviour
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