A Design Framework For Information Systems In The Workplace Accommodation Process From A Social Model Perspective: A Research Plan

Accommodations are often necessary to equitably include employees with disabilities in the workplace. However, many companies struggle with effectively providing support employees need. Information systems (IS) have been shown to facilitate business processes and effect positive organizational change. Yet traditional IS cannot provide a comprehensive solution to challenges companies are facing in the accommodation process, especially social challenges such as conflicting interests among stakeholders. Drawing from the extant management and disability studies, this article identifies the major issues in the accommodation process. To address these multifaceted issues, this article justifies the necessity of designing a novel IS in the process. The goal of this research is to create a design framework for IS in the accommodation process from a social model perspective.