Crafting messages to fight dishonesty: A field investigation of the effects of social norms and watching eye cues on fare evasion

Organizational Behavior and Human Decision Processes(2021)

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摘要
•The combination of descriptive social norms and watching eyes reduces fare evasion.•Descriptive social norms and watching eyes reduces also dishonesty in the die task.•Watching eye cues alone does not impact fare evasion rates.•The results strengthen the external validity of laboratory studies on dishonesty.•Fighting dishonesty could benefit from combining nudge-based interventions.
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关键词
Fare evasion,Field experiment,Unethical behavior,Public transportation,Behavioral ethics
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