Scheduling Patients In Emergency Department: A Case Study
2017 IEEE INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING AND ENGINEERING MANAGEMENT (IEEM)(2017)
摘要
Emergency Department (ED) is the center of the hospital management's efforts. It constitutes a complex system with limited resources and random demands, which affect ED patients' waiting time. This paper aims to find the optimal patients' scheduling in case of an ED in Tunisia. We propose a mixed integer linear programming (MILP) that minimizes patients' waiting time. We consider simultaneously four categories of patients. To solve this model, we use the solver ILOG CPLEX Optimization Studio. The program has been applied to a real case study. Numerical results show that patients' waiting time decreased by using the proposed approach compared to the current configuration.
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关键词
Emergency department, patients' waiting time, mixed integer linear programming, optimization, patient scheduling
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