The Impact Of An Innovative Patient-Centered Care Model On Patient And Family Experience In Acute Care

To assess the impact of an interventional patient-centered care model which wasdesigned to address patient expectations and improve patient and family experience during hospitalization.Based on our previous studies [1–3], we developed a structured, pro-active, patient-centered care model (Patient-SatisfActive model) comprised of interpersonal communicative steps between clinicians and patients that aims to improve patient experience during hospitalization. The model incorporates clinicians’ efforts …