Examining the Value of Video Visits to Patients in an Outpatient Urology Clinic.
Urology(2017)
摘要
OBJECTIVE To examine the value that urologic patients place on video visits before the implementation of a telemedicine program at our institution's outpatient urology clinic. METHODS We conducted an on-site survey at a tertiary medical center's outpatient urology clinic over a 3-month period. Our survey questions assessed patient access to technology needed for video visits, patients' perceptions about video visits, the amount patients would be willing to pay out-ofpocket for video visits, and total time patients expect to spend during a standard clinic visit. RESULTS We completed 108 surveys of adult patients. Of the patients, 94% owned a device that could be used for a video visit. The median level of patient interest in video visits was reported as 72 out of 100 (interquartile range: 51.25; scale: 0-100,) with a statistically significant difference in interest level across different age groups (P = .022). The median amount patients reported they were willing to pay out-of-pocket for video visits was $20 (interquartile range: $39.25, max: $174). CONCLUSION The vast majority of patients in our outpatient urology clinic possess the technology necessary to engage in video visits. Patients are highly interested in video visits and report a willingness to share in the costs of these visits. Given that a portion of patients travel long distances for specialty clinic visits, video visits have the potential to substantially improve the patient experience. Published by Elsevier Inc.
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关键词
Healthcare,Outpatient,Practice,Technology,Telemedicine,Urology
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