Socialization tactics of new retail employees: : a pathway to organizational commitment
Journal of Retailing(2014)
摘要
To address the prevailing issue of high turnover and low employee commitment in the retail industry, this study explores the role of newcomers’ individual differences and proactive socialization tactics in developing employee organizational commitment and reducing employee turnover. Based on data collected from 239 employees in a major U.S. retail store chain, this study found that individual differences, such as goal orientation and proactivity, are significantly related to employees’ choices of different socialization tactics, including inquiry, observation, and networking. The three tactics are associated with organizational commitment and furthermore employees’ actual turnover mainly through role clarity and attitudes toward a retail career. Among the three proactive socialization tactics, observation plays the most important role in the socialization process.
更多查看译文
关键词
Proactivity,Goal orientation,Socialization tactics,Organizational commitment,Turnover
AI 理解论文
溯源树
样例
生成溯源树,研究论文发展脉络