Human Centred UI Design for Remote Interviews

Video conferencing is a typical setting where users interact with computers in multimedia. However, most existing video conferencing systems provide users with a very primitive user interface, which cannot be used to support structured human computer interactions and human-human communications. In this paper, we examine several different approaches to the design of multimedia user interface, in the context of remote recruitment interviews. In particular, we present TRIUMF, a videoconference system that has been purposely designed for use in recruitment interviews, and discuss its multimedia user interface which has been designed specifically to support a variety of users. We demonstrate how multimedia interactions and communications can be utilised to overcome many of the difficulties currently associated with remote video interviews, such as the inadequate visual information and the lack of any physical contact.